Support

Questions, problems or ideas? Email us at support@flashotter.app. We read every message.

Common questions

How do I change the language I see in the app?

Open the menu > Settings and choose your app language. Your progress is kept.

I found a mistake in a word or a lesson.

Thank you! Tap the flag on the word card or the course page to report it, or email us with the word and what's wrong.

How do I cancel or manage my subscription?

Subscriptions are handled by Google Play. Open the Google Play Store app > your profile picture > Payments & subscriptions > Subscriptions. For refunds, Google Play's refund policy applies; you can also email us.

Will I lose my progress on a new phone?

Your progress is saved on your phone. If Android backup is on, it moves with your Google account backup when you set up a new phone.

Who is FlashOtter for?

English learners aged 13 and over, from beginners to upper intermediate.

How do I delete my data?

See Delete your data.